Policies

Grievance Policy

If you have concerns about the course content, delivery, accessibility, or satisfaction, please contact Mairead Burke at mairead@burkemitigation.com with "GRIEVANCE" in the subject line. All grievances will be reviewed and responded to within 5 business days. Reasonable efforts will be made to resolve the concern fairly and promptly.

Refund Policy

Due to the digital nature of this course, refunds are not available once the course has been accessed. If you experience a technical issue or believe a refund may be warranted, please contact mairead@burkemitigation.com.

Accommodations / Accessibility

If you require any accommodations to access this course, please contact mairead@burkemitigation.com before registration or as soon as possible. Efforts will be made to provide reasonable accommodations to support full participation.

Certificate Policy

A certificate of completion will be provided automatically upon successful completion of the course, knowledge check, and evaluation form. Learners are responsible for retaining their certificate for license renewal documentation.

Continuing Education Provider and Business Information

This course is offered by Mairead Burke, LCSW-C, an approved CE provider by ASWB ACE. Payments and course hosting are managed through Meaning Making LLC.